Privacy policy.

Who we are

Missan Technology Solutions Pvt Ltd is a technology company based in Chennai, India, delivering AI automation, managed IT support and software engineering to clients in India and internationally. Our website is missan.in.

Information we collect

• Information you provide — such as name, email, phone, company and message when you contact us, request the AI audit, or use the cost calculator. A form you send also includes how you first reached our site on that visit — the page you landed on, the website that referred you, and any campaign details in the link you followed (such as utm tags or a Google Ads click ID) — so we can tell which advert or page led to your enquiry. This is held only in your browser's session storage (not a cookie), is cleared when you close the tab, and reaches us only if you send a form.
• Technical data — such as IP address and browser information collected automatically when you visit.
• Tracking technologies — cookies and similar technologies used for analytics and advertising measurement. We use Google Analytics (GA4) and Google Ads conversion tracking; see "Cookies and tracking" below for exactly what that means.

How we use it

• Responding to your enquiry and providing the services you ask about
• Improving our website and communications
• Security and legal compliance

Cookies and tracking

We use Google Analytics (GA4) to understand how visitors use our site, and Google Ads conversion tracking to measure the effectiveness of our advertising — for example, whether an advert led to an enquiry form being sent or to a WhatsApp or phone link being clicked. This site has its own Google Analytics property for measuring visits to this site, and uses Google Ads tags to measure advert conversions. We do not use Meta Pixel or any Meta/Facebook tracking technology on this site.

• Analytics cookies (Google Analytics) are active by default. IP addresses are anonymised.
• Advertising cookies (Google Ads) are denied by default for visitors in the European Union, the European Economic Area, the United Kingdom and Switzerland, and are not set for them. For visitors elsewhere they are used only to measure which adverts lead to enquiries; ad personalisation is switched off.

To opt out, you can block or delete cookies in your browser settings at any time, install Google's Google Analytics opt-out browser add-on, and manage how Google uses data for advertising in My Ad Center. Google's own use of this data is described in how Google uses information from sites that use its services.

Sharing & retention

We do not sell your personal information. We share it only with trusted providers that help us operate — including Google, for the analytics and advertising measurement described above — and where required by law. We keep it only as long as necessary for the purposes above.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing info@missan.in. We handle data in line with applicable laws including India's DPDP Act and, where relevant, GDPR.

Contact

Missan Technology Solutions Pvt Ltd (registered office)
1st Floor, A-13, 3rd Phase, Thiru Vi Ka Industrial Estate, SIDCO Industrial Estate, Guindy, Chennai, Tamil Nadu 600032, India
Email: info@missan.in · Phone: +91 44 3551 0206